1. Check what is on your account
Your profile, saved challenge progress, Daily Bricks, reflections and order history are all visible in your member portal. Review them before requesting a deletion, because deletion cannot be undone.
Privacy
Delete your data
Your account, saved progress and order records are held in our secure database. Deleting them is a written request so we can verify it is really you.
2. Request a full deletion
Use the account and privacy topic on the contact form. Include the email address you used so the request can be matched. We do not ask for passwords or payment details in any message.
Send a privacy requestAutomated confirmation email is not connected yet, so the form records your request and a person replies from our support address.
What we hold
The short version
Display name, email address, membership tier, order records, challenge and Daily Brick completions, and the messages you send to Concrete Guide during a session. No payment card data, no location data, no advertising profiles.